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Sheraton Imperial - Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Imperial - Kuala Lumpur

Wi-Fi
Parking

MYR 8.50 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Situated near entertainment venues, bars and restaurants, this traditional hotel comprises 385 rooms and offers a hairdresser, a beauty salon and a steam room. Offering accommodation in a 38-story building, Sheraton Imperial Hotel has been hosting guests since 1997 and features historic architecture.

Sheraton Imperial Hotel is also 1150 meters away from Jamek Mosque. The hotel is positioned in business district of Kuala Lumpur in proximity to a mosque, monuments and a museum nearby.

Guests will find corporations, banks and convention centers in the neighborhood.

Sheraton Imperial Hotel is 25 minutes drive away from Sultan Abdul Aziz Shah airport.

Rooms

For a perfect stay at Sheraton Imperial Hotel guests can make use of an in-room safe, wireless internet, LCD flat-screen TV, cable television and ironing facilities featured in luxury rooms. Guests will appreciate a panoramic view of the city from their rooms. Room facilities include a dishwasher and coffee/tea makers as well as hypo-allergenic pillows, down duvets and feather pillows.

Eat & Drink

A comprehensive buffet breakfast is served in the dining room. The property offers an outdoor restaurant serving Italian cuisine. Guests can try refreshing drinks in the poolside bar. Located in a leisure area, Celestial Court and Restoran Buharry serve a wide range of meals.

A buffet breakfast is served at the price of MYR 70 per person per night. 

Services

The hotel offers computer equipment, a business center and a banquet hall together with multilingual staff.

Relax

There are animation and live music arranged for guests' amusement. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at MYR 8.50 per day.

Year renovated:   2007.  Number of floors:   38.  Number of rooms:   385.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Separate tub and shower
  • Hair dryer
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Cot FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Extra bed MYR 93
Children above
12 years or adults
Extra bed MYR 93
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sheraton Imperial - Kuala Lumpur Kuala Lumpur location
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Hotel Address:

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Get directions
Train
  • Ampang Park Station
    1.4 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Essence Restaurant (cuisine: International)
    100 ft
  • Celestial Court (cuisine: Chinese)
    200 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    38
  • Number of rooms:
    385

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Rooms and availability

Sheraton Imperial photos Room
Club Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Laundry services
  • Work desk
  • Seating area
  • Ironing facilities
  • Privilege access to executive lounge
  • Trousers press
  • Interconnecting doors
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Stereo
  • Computer hookup
  • DVD player
  • Radio
Sheraton Imperial photos Room
Club Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 Super King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Privilege access to executive lounge
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Grab bars in bathroom
  • Toilet
  • Bedding:Sofa
  • Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Radio
Room Description:

[NON-REFUNDABLE]-Suite - Club plus Extra bed.

Sheraton Imperial photos Room
Deluxe Double Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Double bed and 1 Single bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Private pool
  • Free internet access
  • Safe deposit box
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Trousers press
  • Interconnecting doors
  • Newspapers
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Grab bars in bathroom
  • Toilet
  • Bedding:Sofa
  • Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • In-house movie
  • Stereo
  • Computer hookup
  • DVD player
  • Radio
Sheraton Imperial photos Room
Deluxe Tower Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Private pool
  • Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Grab bars in bathroom
  • Toilet
  • Bedding:Sofa
  • Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Radio
Room Description:

Deluxe|Double Room - With Breakfast. Deluxe KL Tower-Bed & Breakfast-Standard

Sheraton Imperial photos Room
Deluxe Tower King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
Sheraton Imperial photos Room
Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Grab bars in bathroom
  • Toilet
  • Bedding:Sofa
  • Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Fridge
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Radio
Sheraton Imperial photos Restaurant Dining
Imperial One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Direct dial phone number
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Phone in bathroom
  • Grab bars in bathroom
  • Bedding:Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
Room Description:

Standard|CLUB ROOM 2 Single Beds King Bed Flex2 (2 beds)

Club King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Suite|CLUB SUITE King Bed Leisure2

Club Single Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Media:Television
  • Radio
Room Description:

Suite|Double for Single Occupancy Club Suite

Leisure Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Standard|Double Room - With Breakfast. Club-Bed & Breakfast-Standard

Leisure Tower Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

Standard|Twin/Double room - De Luxe - Tower

Leisure King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
Room Description:

Standard|CLUB ROOM 2 Single Beds King Bed Leisure (2 beds)

Leisure Tower King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
Room Description:

Deluxe|Deluxe KL Tower King Bed Leisure Breakfast (2 beds)

Leisure King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Suite|DELUXE SUITE King Bed Leisure (2 beds)

Single Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Single Room - With Breakfast. Club-Bed & Breakfast-Standard

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite Room. BED & BREAKFAST. Dynamic product

Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

SUITE CLUB. ROOM ONLY. Standard rate

Standard Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Standard Quadruple Club Room

Club Floor Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Direct dial phone number
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Phone in bathroom
  • Grab bars in bathroom
  • Bedding:Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
  • Radio
Room Description:

Standard|CLUB FLOOR NON-SMOKING:SIGNATURE SLEEP EXPERIENCE:FREE BREAKFAST INTERNET:EVNG

Club Floor King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|King Bed; Club Floor Non-smoking, Signature Sleep Experience, Free Breakfast andamp; Internet, Evng Cocktails/hors D Oeuvres, 2 Pcs Laundry Per Day Unrestricted w/bfast

Deluxe Room Mobility accessible
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Direct dial phone number
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Phone in bathroom
  • Grab bars in bathroom
  • Bedding:Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Deluxe|Deluxe Room 2 Single Beds King Bed Breakfast (2 beds)

Deluxe King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Media:Television
  • Radio
Room Description:

Suite|DELUXE SUITE King Bed Leisure2 (2 beds)

Deluxe Single Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Media:Television
  • Radio
Room Description:

Deluxe|Deluxe KL Tower View (Hot Deal) -Bed & Breakfast : 1 Pax ( Discount,Promotion)(Offer Note: Promotion include 1 Dinner.,Inclusive of 1 Dinner.)

Deluxe Tower Single Room
City view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|DELUXE KL TWR VW RM NONSMOKING:SIGNATURE SLEEP EXPERIENCE:FREE HIGH-SPEED INTERNET

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe Room. BED & BREAKFAST. Dynamic product

Deluxe Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Quadruple Room

Signature Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed, Sleeping arrangements for 3 persons, 2 Single beds

  • Check Prices
Room Description:

Standard|King Bed Or 2 Single Beds; Signature Sleep Experience, Free High-speed Internet, Wide-screen Lcd Tv And Dvd, Luxurious And Spacious Unrestricted w/bfast

Signature Tower Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|DELUXE KL TWR VW RM NONSMOKING:SIGNATURE SLEEP EXPERIENCE:FREE HIGH-SPEED INTERNET

Signature Room Mobility accessible
  • Max occupancy:

    2 persons

  • Check Prices
Signature King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|King Bed; Signature Sleep Experience, Free Breakfast andamp; Internet, Evng Cocktails/hors D Oeuvres, 2 Pcs Laundry Per Day Unrestricted WDC

Signature King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|King Bed; Deluxe Suite Non-smoking, Signature Sleep Experience, Free High-speed Internet, Wide-screen Lcd Tv And Dvd, Luxurious And Spacious Unrestricted WDC

Signature Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite|CLUB SUITE NON SMOKING:SIGNATURE SLEEP EXPERIENCE:FREE BREAKFAST INTERNET:EVNG

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices

Sheraton Imperial Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Petaling Street1.0 mi
    55 Petaling Street
  • National Science Center3.9 mi
    Jalan Persiaran Bukit Kiara
  • 1 Utama Shopping Centre5.8 mi
    1 Lebuh Bandar Utama
  • National Mosque (Masjid Negara)1.3 mi
    Jalan Perdana
  • National Zoo5.4 mi
    Hulu Kelang, Kuala Lumpur

Near the hotel

  • Petronas Twin Towers4300 ft
    Kuala Lumpur City Centre
  • Sultan Abdul Samad Building4400 ft
    Jalan Raja Merdeka Square
  • Kuala Lumpur City Centre 4500 ft
    Kuala LumpurMalaysia
  • Merdeka Square4600 ft
    Kuala LumpurMalaysia

Restaurants nearby

  • Essence Restaurant100 ft

    Address: Jalan Sultan Ismail
    Phone: 03-2717-9900

    64% likes this, based on 75 reviews
    Cuisine: International
    Price Range: USD 38 - USD 150

  • Bisou200 ft

    Address: Asian Heritage Row, 58 Jalan Doraisamy
    Phone: 03-26970131

    69% likes this, based on 39 reviews

  • Restoran Buharry300 ft

    Address: 22-24 Jalan Doriaswamy

  • Celestial Court200 ft

    Address: Jalan Sultan Ismail
    Phone: 60327179900

    65% likes this, based on 60 reviews
    Cuisine: Chinese
    Price Range: USD 26 - USD 100

  • Si Chuan Dou Hua300 ft

    Address: Jln Sultan Ismail
    Phone: (03) 2147 2303

    75% likes this, based on 20 reviews

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    38
  • Number of rooms:
    385

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Cities nearby

Sheraton Imperial Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Imperial

8.0
FabulousBased on83 reviews

Rating by category:

Rooms
10.0
Service
10.0
Location
10.0
Dining
10.0

Guest reviews

  • Group of friends
    10.0

    I really loved this hotel during my stay in Kuala Lampur for 5 days,everything was amazing starting from the staff who wait for you at the entrance,the lobby,the reception,room service and everything was amazing clean,fast,and helpful these 3 words describe the hotel the rooms r very large so u enjoy sitting there,and the location was very easy to reach any area

    i like everything,really i don't have anything to complain about

  • Single
    8.8

    Rooms were spacious and comfortable. Staff were also very friendly.

    Certain areas of the room could use some sprucing up. Bath tub had some stains.

  • Couple
    9.6

    What a wonderful hotel ! we were treated so well the manager Kurt was so helpful and all the other staff were superb our suite was gorgeous with a view of the petronas towers we could have stayed in the room and not gone out it was a gr8 respite from the kaos of KL

  • Older travelers
    10.0

    It was the perfect hotel in a classs of its own with a hospitality that can comfort the tired traveller, the room has excellent amenities , and for the gourmet a perfect delight to sample the traditional cuisine . the bar with the live music offers a romantic and chic aura to the evening.

    I didnt get a room facing the Petronas

  • Single
    7.0

    Clean and beautiful luxury

    The sound of near bars reach the 30's floor and you cannot sleep

  • Couple
    10.0

    Everything is great in this hotel it was the perfect night

    I liked everthing

  • Single
    7.4

    Location, spacious and comfortable rooms, friendly staff and the good food.

  • Couple
    9.2

    excellent service and pro friendly staff...

  • Couple
    4.2

    Very big room and a great bed.

    The price was ridiculous for the service you got. Staff advised they were organising transport from the airport for us for 82 ringgit. They send a Mercedes!!! For 210 ringgit instead and said they didn't have other cars. Also paid Singaporean $10 for a coffee - most expensive coffee i've ever had in a hotel. The whole impression was that staff pretended not to speak English or undertsand us and just tried to rip us off where possible.

  • Older travelers
    10.0

    Great location, fantastic service, large rooms with large bathrooms and walkin robes, nice pool area. one of the best hotels in KL.

  • Couple
    7.4

    The Petronius tower SPG room is a must to get a stunning city scape view.

    As wonderful as the view was, the curtains don't anywhere near close, so don't expect to be sleeping in the dark.

  • Single
    5.8

    Am not really happy because I forgot a dress in the room , I came back for it but could not find it . I called several times and the house keeper told me they couldn't find it . So sad

  • Couple
    5.0

    The water was all hot then the maintenance guy came to repair it while we were inside the room. Then the ac was not working and again we had to call the maintenance and they came late with all their ladder and tool and started repairs while we in the room. I had to see 5 different maintenence people in 3 days stay. When the nieghboring rooms use shower we haer it very loud and we could not sleep. I was very disappointed at this hotel because i stayed in many Sheraton hotels and they were all superb except this one which appeared worse than 3 star hotel.

  • Couple
    7.4

    I luved that the hotel was very lively and upbeat, the location is also pretty good. Didnt try the food over there quite honestly so I can't really tell how it was. Overall a good hotel for people who like a nice comfy room, not something extravagant though!

    When we first checked in, we had told the reception guy that we were honeymooners, he then immediately said that he didn't not know abt that from the initial booking which was made online btw! So he promised to get us an upgrade of some sort the nxt day. That obviously didnt happen and the guy disappeared! 6 Days in our stay I then decided to ask about the upgrade we were promised they Then said they were working on it (bearing in mind that we only had 4 days left!) and let me tell u, the upgrade was 2 tiny peices of chocolate cake!!!!! which was good ironically.. No complimentary massage, free night, room upgrade, nothing! One other downside is the cleanliness, I Wouldnt say it was bad but it was very superficial cleaning, we would sometimes find an empty water bottle in the same place we left in or possibly hidden some place else! I wouldnt say it was a bad hotel but sheraton can certainly do better, I would stay over there again but this is only becuz KL is a city to enjoy, you neednot stay at a super fancy hotel as you will miss out on what KL has to offer!

  • Single
    7.4

    The presentation of the hotel is immaculate with its well uniformed staff, comfy lobby and lounge area and grand staircase. The rooms carry on the style and class and are quite spacious, with all the expected mod-cons. I had a really nice view of the Petronas Twin towers and Kuala Lumpur tower as well as the city in general. Room service menu was acceptable and 24 hours which I liked as I am a night owl. The universal buffet was also nice with not too much 'weird food'

    Tv didnt work, luckily though I had DVD's to watch The concierge weren't really helpful with tours of the city or good places to shop, which left it up to me to ask the right questions, which is sometimes hard when its your firts-time in the city.

How to reach hotel

hotel Sheraton Imperial - Kuala Lumpur Kuala Lumpur location
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Hotel Address:

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

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Train
  • Ampang Park Station
    1.4 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Essence Restaurant (cuisine: International)
    100 ft
  • Celestial Court (cuisine: Chinese)
    200 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    38
  • Number of rooms:
    385

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

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