Sheraton Imperial - Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250show map
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Highlights
8
FabulousBased on  65 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

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Overview

Situated near entertainment venues, bars and restaurants, this traditional hotel comprises 385 rooms and offers a hairdresser, a beauty salon and a steam room. Offering accommodation in a 38-story building, Sheraton Imperial Hotel has been hosting guests since 1997 and features historic architecture.

Sheraton Imperial Hotel is also 1150 meters away from Jamek Mosque. The hotel is positioned in business district of Kuala Lumpur in proximity to a mosque, monuments and a museum nearby.

Guests will find corporations, banks and convention centers in the neighborhood.

Sheraton Imperial Hotel is 25 minutes drive away from Sultan Abdul Aziz Shah airport.

Rooms

For a perfect stay at Sheraton Imperial Hotel guests can make use of an in-room safe, wireless internet, LCD flat-screen TV, cable television and ironing facilities featured in luxury rooms. Guests will appreciate a panoramic view of the city from their rooms. Room facilities include a dishwasher and coffee/tea makers as well as hypo-allergenic pillows, down duvets and feather pillows.

Eat & Drink

A comprehensive buffet breakfast is served in the dining room. The property offers an outdoor restaurant serving Italian cuisine. Guests can try refreshing drinks in the poolside bar. Located in a leisure area, Celestial Court and Restoran Buharry serve a wide range of meals.

A buffet breakfast is served at the price of MYR 70 per person per night. 

Services

The hotel offers computer equipment, a business center and a banquet hall together with multilingual staff.

Relax

There are animation and live music arranged for guests' amusement. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at MYR 8.50 per day.

Year renovated:   2007.  Number of floors:   38.  Number of rooms:   385.

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Facilities
Wi-Fi
Parking

MYR 8.50 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Separate tub and shower
  • Hair dryer
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Medan TuankuMedan Tuanku400 ft
Medan Tuanku Monorail StationMedan Tuanku Monorail Station400 ft
Dang WangiDang Wangi1000 ft
Jalan Masjid IndiaJalan Masjid India2000 ft
Dinner in the Sky KLDinner in the Sky KL2700 ft
Parkson Maju Junction MallParkson Maju Junction Mall1400 ft
Capital SquareCapital Square1700 ft
Capital SquareCapital Square1700 ft
Open University MalaysiaOpen University Malaysia3300 ft
Peter Hoe Evolution + BeyondPeter Hoe Evolution + Beyond400 ftJalan Doraisamy 56-1, 1st floor The Row KL, Chow Kit
Dayabumi ComplexDayabumi Complex1300 ft Kuala LumpurMalaysia
JinjangJinjang1300 ft
Jalan Tuanku Abdul RahmanJalan Tuanku Abdul Rahman1300 ft Kuala LumpurMalaysia
Semua HouseSemua House1700 ft3, Lorong Bonus 6 Jalan Masjid India
Kuala Lumpur Memorial LibraryKuala Lumpur Memorial Library1900 ftNo. 27 Jalan Raja, Dataran Merdeka, Kuala Lumpur
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Essence RestaurantEssence Restaurant100 ftJalan Sultan Ismail
Celestial CourtCelestial Court200 ftJalan Sultan Ismail
BisouBisou200 ftAsian Heritage Row, 58 Jalan Doraisamy
Si Chuan Dou HuaSi Chuan Dou Hua300 ftJln Sultan Ismail
Restoran BuharryRestoran Buharry300 ft22-24 Jalan Doriaswamy
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National Monument Kuala LumpurNational Monument Kuala Lumpur1.3 mi
Parliament HouseParliament House1.6 mi
Bukit Bintang Monorail StationBukit Bintang Monorail Station1.1 mi
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.3 mi
Putra World Trade CentrePutra World Trade Centre3700 ft
Pavilion Kuala LumpurPavilion Kuala Lumpur1.1 mi
Sungei Wang PlazaSungei Wang Plaza1.2 mi
Stadium NegaraStadium Negara1.2 mi
KLCC ParkKLCC Park1.0 mi
Menara Kuala LumpurMenara Kuala Lumpur2600 ftNo. 2 Jalan Punchak Off Jalan P Ramlee
Chow KitChow Kit2300 ftJalan Tunku Abdul Rahman
Jalan Masjid IndiaJalan Masjid India2400 ft Kuala LumpurMalaysia
Cocoa BoutiqueCocoa Boutique2700 ft139 Jalan Ampang
National PlanetariumNational Planetarium3000 ftLake Gardens
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Getting around
Train
Ampang Park Station1.4 mi
Old Kuala Lumpur Railway Station1.4 mi
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Reviews
8.0
FabulousBased on  65  reviews

Rating by category:

10.0
Rooms
10.0
Service
10.0
Location
10.0
Dining
  • 10.0
    Exclusive

    I really loved this hotel during my stay in Kuala Lampur for 5 days,everything was amazing starting from the staff who wait for you at the entrance,the lobby,the reception,room service and everything was amazing clean,fast,and helpful these 3 words describe the hotel the rooms r very large so u enjoy sitting there,and the location was very easy to reach any area

    i like everything,really i don't have anything to complain about

  • 8.8
    Superb

    Rooms were spacious and comfortable. Staff were also very friendly.

    Certain areas of the room could use some sprucing up. Bath tub had some stains.

  • 9.6
    Exclusive

    What a wonderful hotel ! we were treated so well the manager Kurt was so helpful and all the other staff were superb our suite was gorgeous with a view of the petronas towers we could have stayed in the room and not gone out it was a gr8 respite from the kaos of KL

  • 10.0
    Exclusive

    It was the perfect hotel in a classs of its own with a hospitality that can comfort the tired traveller, the room has excellent amenities , and for the gourmet a perfect delight to sample the traditional cuisine . the bar with the live music offers a romantic and chic aura to the evening.

    I didnt get a room facing the Petronas

  • 7.0
    Very good

    Clean and beautiful luxury

    The sound of near bars reach the 30's floor and you cannot sleep

  • 10.0
    Exclusive

    Everything is great in this hotel it was the perfect night

    I liked everthing

  • 7.4
    Very good

    Location, spacious and comfortable rooms, friendly staff and the good food.

  • 9.2
    Superb

    excellent service and pro friendly staff...

  • 4.2
    Guest rating

    Very big room and a great bed.

    The price was ridiculous for the service you got. Staff advised they were organising transport from the airport for us for 82 ringgit. They send a Mercedes!!! For 210 ringgit instead and said they didn't have other cars. Also paid Singaporean $10 for a coffee - most expensive coffee i've ever had in a hotel. The whole impression was that staff pretended not to speak English or undertsand us and just tried to rip us off where possible.

  • 10.0
    Exclusive

    Great location, fantastic service, large rooms with large bathrooms and walkin robes, nice pool area. one of the best hotels in KL.

  • 7.4
    Very good

    The Petronius tower SPG room is a must to get a stunning city scape view.

    As wonderful as the view was, the curtains don't anywhere near close, so don't expect to be sleeping in the dark.

  • 5.8
    Guest rating

    Am not really happy because I forgot a dress in the room , I came back for it but could not find it . I called several times and the house keeper told me they couldn't find it . So sad

  • 5.0
    Guest rating

    The water was all hot then the maintenance guy came to repair it while we were inside the room. Then the ac was not working and again we had to call the maintenance and they came late with all their ladder and tool and started repairs while we in the room. I had to see 5 different maintenence people in 3 days stay. When the nieghboring rooms use shower we haer it very loud and we could not sleep. I was very disappointed at this hotel because i stayed in many Sheraton hotels and they were all superb except this one which appeared worse than 3 star hotel.

  • 7.4
    Very good

    I luved that the hotel was very lively and upbeat, the location is also pretty good. Didnt try the food over there quite honestly so I can't really tell how it was. Overall a good hotel for people who like a nice comfy room, not something extravagant though!

    When we first checked in, we had told the reception guy that we were honeymooners, he then immediately said that he didn't not know abt that from the initial booking which was made online btw! So he promised to get us an upgrade of some sort the nxt day. That obviously didnt happen and the guy disappeared! 6 Days in our stay I then decided to ask about the upgrade we were promised they Then said they were working on it (bearing in mind that we only had 4 days left!) and let me tell u, the upgrade was 2 tiny peices of chocolate cake!!!!! which was good ironically.. No complimentary massage, free night, room upgrade, nothing! One other downside is the cleanliness, I Wouldnt say it was bad but it was very superficial cleaning, we would sometimes find an empty water bottle in the same place we left in or possibly hidden some place else! I wouldnt say it was a bad hotel but sheraton can certainly do better, I would stay over there again but this is only becuz KL is a city to enjoy, you neednot stay at a super fancy hotel as you will miss out on what KL has to offer!

  • 7.4
    Very good

    The presentation of the hotel is immaculate with its well uniformed staff, comfy lobby and lounge area and grand staircase. The rooms carry on the style and class and are quite spacious, with all the expected mod-cons. I had a really nice view of the Petronas Twin towers and Kuala Lumpur tower as well as the city in general. Room service menu was acceptable and 24 hours which I liked as I am a night owl. The universal buffet was also nice with not too much 'weird food'

    Tv didnt work, luckily though I had DVD's to watch The concierge weren't really helpful with tours of the city or good places to shop, which left it up to me to ask the right questions, which is sometimes hard when its your firts-time in the city.

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Highlights
8
FabulousBased on  65 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
Ampang Park Station1.4 mi
Old Kuala Lumpur Railway Station1.4 mi
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Check rooms and rates
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Rooms and Guests
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