Sheraton Imperial Hotel - Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Imperial Hotel - Kuala Lumpur

Wi-Fi
Parking

MYR 8.50 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

A 20-minute walk from Starhill Gallery, Sheraton Imperial Hotel is a 5-star traditional property offering a luxury accommodation. With accents of colonial architecture, the hotel was built in 1997 and renovated in 2007.

Bank Negara Money Museum is about 15 minutes' walk away. The venue is set just 30 minutes' walk from Kuala Lumpur center.

There are shopping centers and a market in the proximity of the hotel.

The hotel's central location offers to get to Sultan Abdul Aziz Shah airport in 20 minutes by car.

Rooms

Sheraton Imperial Hotel is a property in Kuala Lumpur that comes with 385 rooms and provides an in-room safe, wireless internet, cable television, ironing facilities and LCD flat-screen TV. Many rooms come with a panoramic view over the city. Guestrooms are outfitted with an elegant interior.

Eat & Drink

Guests can try light meals of Italian cuisine in the unique restaurant onsite. Refreshing drinks are offered in the coffee bar. Celestial Court and Restoran Buharry are situated in a leisure area, about 50 meters from the venue.

A buffet breakfast is served at the price of MYR 70 per person per night. 

Services

Guests can make use of 24-hour front desk, free shuttle service and dry cleaning as well as allergy friendly rooms, a souvenir shop and a safe deposit box.

Relax

Such entertainment events as animation and live music arranged at the property. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at MYR 8.50 per day.

Year renovated:   2007.  Number of floors:   38.  Number of rooms:   385.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Paid porterage

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Animation team
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Kitchen
  • Mini-fridge
  • Electric kettle

Bedroom

  • Fluffy down duvets
  • Down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Children above
0 years or adults
Extra bed MYR 139.20
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sheraton Imperial Hotel - Kuala Lumpur Kuala Lumpur location
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Hotel Address:

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Get directions
City Center
  • Kuala Lumpur
    1.7 mi
Train Stations
  • Ampang Park Station
    1.4 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Essence Restaurant (cuisine: International)
    100 ft
  • Celestial Court (cuisine: Chinese)
    200 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    38
  • Number of rooms:
    385

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Rooms and availability

Sheraton Imperial photos Room
Club Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Laundry services
  • Work desk
  • Seating area
  • Ironing facilities
  • Privilege access to executive lounge
  • Trouser/pants press
  • Interconnecting doors
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Stereo and CD player
Room Description:

Suite|Double for Single Occupancy Club Suite

Sheraton Imperial photos Room
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|CLUB ROOM 2 Single Beds King Bed Flex2 (2 beds)

Club King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|CLUB SUITE King Bed Leisure2

Club Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite|Club. Suite Triple Room

Sheraton Imperial photos Room
Club Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Super King-size bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • In-room safe
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • DVD player
Room Description:

Non Refundable SUITE CLUB

Leisure Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed and 1 Single bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Double Room - With Breakfast. Club-Bed & Breakfast-Standard

Leisure Tower Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed and 1 Single bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe KL Tower King Bed 2 Single Beds Leisure (2 beds)

Leisure Tower King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe KL Tower King Bed Leisure Breakfast (2 beds)

Leisure King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|CLUB ROOM 2 Single Beds King Bed Leisure (2 beds)

Leisure King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Suite|DELUXE SUITE King Bed Leisure (2 beds)

Cabanas
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Double Or Twin Cabana

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple Room - With Breakfast. Club-Bed & Breakfast-Standard

Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Suite|DOUBLETWIN + 2 CHILDREN CLUB SUITE

Club Floor Room
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Direct dial phone number
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Phone in bathroom
  • Grab bars in bathroom
  • Bedding:Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Club Floor King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
Room Description:

Standard|King Bed; Club Floor Non-smoking, Signature Sleep Experience, Free Breakfast andamp; Internet, Evng Cocktails/hors D Oeuvres, 2 Pcs Laundry Per Day Unrestricted w/bfast

Sheraton Imperial photos Room
Deluxe Single Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Laundry services
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Trouser/pants press
  • Interconnecting doors
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • DVD player
  • Stereo and CD player
Room Description:

Deluxe|Single Room - With Breakfast. Deluxe KL Tower View-Bed & Breakfast-Non-Refundable

Sheraton Imperial photos Room
Deluxe Tower Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • DVD player
Room Description:

Deluxe|Twin Room - With Breakfast. Deluxe KL Tower-Bed & Breakfast-Standard

Sheraton Imperial photos Room
Deluxe Tower King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe KL Tower 2 Single Beds King Bed Leisure2 (2 beds)

Sheraton Imperial photos Room
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe Room 2 Single Beds King Bed Breakfast (2 beds)

Deluxe King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Suite|DELUXE SUITE King Bed Leisure2 (2 beds)

Deluxe Triple Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Triple Room - With Breakfast. Deluxe-Bed & Breakfast-Non-Refundable

Sheraton Imperial photos Room
Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • DVD player
Room Description:

Suite|SUITE DELUXE nrf

Ambassador Suite
  • Max occupancy:

    2 persons

  • Check Prices
Signature Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Direct dial phone number
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Phone in bathroom
  • Grab bars in bathroom
  • Bedding:Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Room Description:

Standard|King Bed Or 2 Single Beds; Signature Sleep Experience, Free High-speed Internet, Wide-screen Lcd Tv And Dvd, Luxurious And Spacious Unrestricted w/bfast

Signature Tower Room
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Direct dial phone number
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Phone in bathroom
  • Grab bars in bathroom
  • Bedding:Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Signature King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
Room Description:

Standard|King Bed; Signature Sleep Experience, Free Breakfast andamp; Internet, Evng Cocktails/hors D Oeuvres, 2 Pcs Laundry Per Day Unrestricted WDC

Signature King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Suite|King Bed; Deluxe Suite Non-smoking, Signature Sleep Experience, Free High-speed Internet, Wide-screen Lcd Tv And Dvd, Luxurious And Spacious Unrestricted WDC

Sheraton Imperial photos Restaurant Dining
Signature Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Newspapers
  • Voice mail
  • Direct dial phone number
  • Bathroom:Separate tub and shower
  • Hair dryer
  • Phone in bathroom
  • Grab bars in bathroom
  • Bedding:Rollaway bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Luxury Double Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Luxury Tower Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Tower Room

Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Luxury Suite

Sheraton Imperial Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • KL Hop-On Hop-Off City Sightseeing4000 ft

Places of interest

  • Medan Tuanku400 ft
  • Dang Wangi1000 ft
  • Jalan Masjid India2000 ft
  • Menara KL Tower2300 ft
  • Masjid-Jamek-Mosque3700 ft
  • Petrosains Science Discovery Centre4300 ft
  • Malaysian Philharmonic Orchestra4300 ft
  • Dataran Merdeka Square4600 ft
  • Puduraya Bus Terminal4600 ft
  • Central Market aka Pasar Seni5000 ft

Convention centers

  • Putra World Trade Centre3700 ft

Shopping areas

  • Capital Square1700 ft
  • Capital Square1700 ft
  • Suria KLCC4000 ft
  • Sunway Putra Mall4000 ft

Monuments and Landmarks

Historical sites

  • Guan Di Temple Kuala Lumpur Malaysia4300 ft

Public parking

  • Open University Malaysia3300 ft

Local attractions

  • Taman KLCC 5000 ft
    Kuala Lumpur City Centre, Kuala Lumpur
  • Railway Station and Administration Building5100 ft
    Jalan Hishamuddin, Kuala Lumpur
  • Istana Negara1.0 mi
    Jalan Istana, Kuala Lumpur
  • Sze Ya Temple5100 ft
    Jln. Tun H.S. Lee and Jln. Cheng Lock, Kuala Lumpur
  • Petaling Street1.0 mi
    55 Petaling Street, Kuala Lumpur

Near the hotel

  • Kuala Lumpur Memorial Library2000 ft
    No. 27 Jalan Raja, Dataran Merdeka, Kuala Lumpur
  • National Planetarium3000 ft
    Lake Gardens, Kuala Lumpur
  • Muzium Telekom3500 ft
    Jalan Raja Chulan, Kuala Lumpur
  • Masjid Jamek3600 ft
    Jalan Tun Perak, Kuala Lumpur
  • Menara Kuala Lumpur Tower2500 ft
    Jalan Punchak, Kuala Lumpur
  • Bukit Nanas Forest Reserve3200 ft
    Kuala Lumpur 50250Malaysia
  • Petronas Twin Towers4500 ft
    Kuala Lumpur City Centre, Kuala Lumpur

Restaurants nearby

  • Essence Restaurant100 ft

    Address: Jalan Sultan Ismail
    Phone: 03-2717-9900

    64% likes this, based on 75 reviews
    Cuisine: International
    Price Range: USD 38 - USD 150

  • Bisou200 ft

    Address: Asian Heritage Row, 58 Jalan Doraisamy
    Phone: 03-26970131

    69% likes this, based on 39 reviews

  • Mojo Restaurant & Bar KL300 ft

    Address: No.42 Jalan Doraisamy
    Phone: 326977999

    83% likes this, based on 43 reviews
    Cuisine: European, Asian

  • Celestial Court200 ft

    Address: Jalan Sultan Ismail
    Phone: 60327179900

    65% likes this, based on 60 reviews
    Cuisine: Chinese
    Price Range: USD 26 - USD 100

  • Restoran Buharry300 ft

    Address: 22-24 Jalan Doriaswamy

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    38
  • Number of rooms:
    385

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Cities nearby

Sheraton Imperial Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Imperial

Average guest rating

8.0out of 10
Fabulous
Based on 72 reviews

Rating by category:

Rooms
9.7
Value
9.1
Service
9.8
Location
8.4
Dining
10.0

Guest reviews

  • Group of friends
    10.0

    I really loved this hotel during my stay in Kuala Lampur for 5 days,everything was amazing starting from the staff who wait for you at the entrance,the lobby,the reception,room service and everything was amazing clean,fast,and helpful these 3 words describe the hotel the rooms r very large so u enjoy sitting there,and the location was very easy to reach any area

    i like everything,really i don't have anything to complain about

  • Single
    8.8

    Rooms were spacious and comfortable. Staff were also very friendly.

    Certain areas of the room could use some sprucing up. Bath tub had some stains.

  • Couple
    9.6

    What a wonderful hotel ! we were treated so well the manager Kurt was so helpful and all the other staff were superb our suite was gorgeous with a view of the petronas towers we could have stayed in the room and not gone out it was a gr8 respite from the kaos of KL

  • Older travelers
    10.0

    It was the perfect hotel in a classs of its own with a hospitality that can comfort the tired traveller, the room has excellent amenities , and for the gourmet a perfect delight to sample the traditional cuisine . the bar with the live music offers a romantic and chic aura to the evening.

    I didnt get a room facing the Petronas

  • Single
    7.0

    Clean and beautiful luxury

    The sound of near bars reach the 30's floor and you cannot sleep

  • Couple
    10.0

    Everything is great in this hotel it was the perfect night

    I liked everthing

  • Single
    7.4

    Location, spacious and comfortable rooms, friendly staff and the good food.

  • Couple
    9.2

    excellent service and pro friendly staff...

  • Couple
    4.2

    Very big room and a great bed.

    The price was ridiculous for the service you got. Staff advised they were organising transport from the airport for us for 82 ringgit. They send a Mercedes!!! For 210 ringgit instead and said they didn't have other cars. Also paid Singaporean $10 for a coffee - most expensive coffee i've ever had in a hotel. The whole impression was that staff pretended not to speak English or undertsand us and just tried to rip us off where possible.

  • Older travelers
    10.0

    Great location, fantastic service, large rooms with large bathrooms and walkin robes, nice pool area. one of the best hotels in KL.

  • Couple
    7.4

    The Petronius tower SPG room is a must to get a stunning city scape view.

    As wonderful as the view was, the curtains don't anywhere near close, so don't expect to be sleeping in the dark.

  • Single
    5.8

    Am not really happy because I forgot a dress in the room , I came back for it but could not find it . I called several times and the house keeper told me they couldn't find it . So sad

  • Couple
    5.0

    The water was all hot then the maintenance guy came to repair it while we were inside the room. Then the ac was not working and again we had to call the maintenance and they came late with all their ladder and tool and started repairs while we in the room. I had to see 5 different maintenence people in 3 days stay. When the nieghboring rooms use shower we haer it very loud and we could not sleep. I was very disappointed at this hotel because i stayed in many Sheraton hotels and they were all superb except this one which appeared worse than 3 star hotel.

  • Couple
    7.4

    I luved that the hotel was very lively and upbeat, the location is also pretty good. Didnt try the food over there quite honestly so I can't really tell how it was. Overall a good hotel for people who like a nice comfy room, not something extravagant though!

    When we first checked in, we had told the reception guy that we were honeymooners, he then immediately said that he didn't not know abt that from the initial booking which was made online btw! So he promised to get us an upgrade of some sort the nxt day. That obviously didnt happen and the guy disappeared! 6 Days in our stay I then decided to ask about the upgrade we were promised they Then said they were working on it (bearing in mind that we only had 4 days left!) and let me tell u, the upgrade was 2 tiny peices of chocolate cake!!!!! which was good ironically.. No complimentary massage, free night, room upgrade, nothing! One other downside is the cleanliness, I Wouldnt say it was bad but it was very superficial cleaning, we would sometimes find an empty water bottle in the same place we left in or possibly hidden some place else! I wouldnt say it was a bad hotel but sheraton can certainly do better, I would stay over there again but this is only becuz KL is a city to enjoy, you neednot stay at a super fancy hotel as you will miss out on what KL has to offer!

  • Single
    7.4

    The presentation of the hotel is immaculate with its well uniformed staff, comfy lobby and lounge area and grand staircase. The rooms carry on the style and class and are quite spacious, with all the expected mod-cons. I had a really nice view of the Petronas Twin towers and Kuala Lumpur tower as well as the city in general. Room service menu was acceptable and 24 hours which I liked as I am a night owl. The universal buffet was also nice with not too much 'weird food'

    Tv didnt work, luckily though I had DVD's to watch The concierge weren't really helpful with tours of the city or good places to shop, which left it up to me to ask the right questions, which is sometimes hard when its your firts-time in the city.

How to reach hotel

hotel Sheraton Imperial Hotel - Kuala Lumpur Kuala Lumpur location
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Hotel Address:

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Get directions
City Center
  • Kuala Lumpur
    1.7 mi
Train Stations
  • Ampang Park Station
    1.4 mi
  • Old Kuala Lumpur Railway Station
    1.4 mi
Restaurants
  • Essence Restaurant (cuisine: International)
    100 ft
  • Celestial Court (cuisine: Chinese)
    200 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    38
  • Number of rooms:
    385

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurSheraton Imperial

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

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